$HelpdeskAgent01: Help! User can't access this system!

Kinja'd!!! "CalzoneGolem" (calzonegolem)
08/29/2014 at 11:17 • Filed to: None

Kinja'd!!!2 Kinja'd!!! 7

Me: User can't access because they don't have access and never have. Have a good day!


DISCUSSION (7)


Kinja'd!!!  > CalzoneGolem
08/29/2014 at 11:24

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Have you tried turning it off and on again?


Kinja'd!!! CalzoneGolem > 
08/29/2014 at 11:25

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Hello, IT.


Kinja'd!!! EL_ULY > CalzoneGolem
08/29/2014 at 11:26

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Me: Volvo parts department this is Ulysses how can I help you.

guy: Jess Hall O, I have 2000..... and 3.....I need coolant hose yes?

Me: Ok what kind of car?

guy: 2000!.....and 3 Mini Cooper S

Me: *slams head on stainless steel desk because it is the fifth time today*


Kinja'd!!! thebigbossyboss > CalzoneGolem
08/29/2014 at 11:38

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Approx transcript of conversation two years ago:

Me: "Hello...*insert employer* B cubed here, how can I help?"

Them : My email isn't working I want to do this and this and that" (I forget what they said).

Me: "This isn't tech support. You have the wrong number"

Them: "No I don't"

Me: "Uh yes you DO, this is NOT tech support".

Them "No this is the right number"

Me: "Fine it's the right number. Your move"

Them: .......

Me *click*.


Kinja'd!!! brian1321 > CalzoneGolem
08/29/2014 at 11:44

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I get tickets submitted without a subject line or body text all the time. The only information is "Account# 123456" or a screen shot of our system which is as helpful as sending me a picture of your balls.


Kinja'd!!! thebigbossyboss > brian1321
08/29/2014 at 11:49

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Next time I'll just send that.


Kinja'd!!! thebigbossyboss > EL_ULY
08/29/2014 at 11:49

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People think Mini is made by lolvo?